Thursday 15-07-2021 - 14:37

The NSS results 2021 are out!

Overall, final year undergraduate student satisfaction dropped by 8% (83% to 75%), although 3 in 4 respondents were satisfied given coronavirus disruption.

Results for Q26 are down by 3% - from 56% in 2020 to 53% in 2021 across the UK. However, the small percentage drop, given the circumstances of the past year, demonstrates the hard work put in by Students’ Unions across the sector to represent and support their students throughout this incredibly challenging period.

Below are the results for question 26 by country for full-time and part-time students combined:

• England (53%) (3%*)
• Scotland (53%) (1%)
• Wales (56%) (4%)
• Northern Ireland (57%) (1%)

*Percentage change from 2020 to 2021.

Good news

There have been a number of SUs who have gone up in question 26 this year. Below we’ve highlighted just a few of the fantastic increases in SUs from across the country:

• Royal Conservatoire Scotland SU – 53% to 70% (2020-2021: +16%), and punching above their weight against similar institutions by being 18% higher than their benchmark of 52%
• LSE SU - 48% to 59% (2020-2021: +11%)
• SRUC SA - 41% to 52% (2020-2021: +11%)
• SOAS - 53% to 63% (2020-2021: +10%)
• Aberdeen 48% to 56% (2020-2021: +8%)
• Bath Spa University Students’ Union – 54% to 61% (2020-2021: +7%)
• Cornwall College - 44% to 50% (2020-2021: +6)
• Winchester SU - 63% to 66%, (2020-2021: +3%), 13% higher than their benchmark of 53%
• Strathclyde SU - 62% to 65%, (2020-2021: +3%) 12% higher than their benchmark of 53%
• Aberstwyth SU - 63%-64%, (2020-2021: +1%), 12% higher than their benchmark of 52%
• Marjon Students’ Union – 62% to 64% (2020-2021: +2%), 10% higher than their benchmark of 54%

Congratulations to everyone who has improved this year despite the incredibly challenging circumstances.

NSS moving forwards

There are still opportunities to feed into the Office for Students NSS review for the new survey to be rolled out in 2023. If you would like further information, please email Benjamin.hunt@officeforstudents.org.uk